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Shipping & Delivery Policy

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Shipping & Delivery

We want your order to reach you quickly, safely, and without surprises. Here's everything you need to know about how we ship — in plain, simple language.

Last updated: 29 January 2023
Free
Delivery above
₹799
3–5
Days typical
delivery time
PAN India
We deliver
everywhere
COD
Cash on delivery
available

The quick version

Free delivery
On all orders above ₹799. A small shipping fee applies below that — shown at checkout.
Delivery time
Usually 3 to 5 days. Can vary by location or courier delays.
Order tracking
You'll get a tracking link by SMS/email once your order ships.
Payment
Online payment and Cash on Delivery both accepted.
Shipping fees
 
Orders above ₹799 — free delivery, no conditions.
 
Orders below ₹799 — a small shipping fee applies. The exact amount is shown on the checkout page before you confirm your order, so there are no surprises.
 
Fees may vary based on your delivery location, the weight of the order, and product dimensions.
Delivery timelines
 
Most orders are delivered within 3 to 5 business days of being placed.
 
Delivery times may be slightly longer for remote locations or during peak seasons and public holidays.
 
Timelines are estimates — occasional courier delays can happen and are outside our direct control. We'll always do our best to keep you informed.
Tracking your order

Once your order is packed and handed over to our courier partner, you'll receive a tracking number via SMS and/or email. Use it on the courier's website to follow your package all the way to your door.

If you haven't received a tracking update within 2 business days of placing your order, just email us or WhatsApp us — we'll check on it immediately.

Where we deliver
 
PAN India — we ship to every corner of the country.
 
Some products may have delivery restrictions based on their size, nature, or destination regulations. Any such restrictions will be clearly mentioned on the product page.
 
Currently, we do not offer international shipping.
Payment options
 
Online payment — UPI, cards, net banking via secure checkout.
 
Cash on Delivery (COD) — available across most pin codes in India.
Delays & issues

We ship carefully, but sometimes things don't go as planned. If your order is late, damaged, or hasn't arrived after 7 days, please reach out — we'll sort it out.

 
 
Or WhatsApp us at +91 84240 05660
 
We're available every day, 9 AM – 9 PM.
Policy updates: We may update this policy from time to time. Any changes will be reflected on this page. Continued use of our website after an update means you accept the revised policy. If you have questions, please refer to our Privacy Policy or Contact Us.

"We pack every order with the same care you'd expect from a neighbour — because that's exactly how The Little Store started."

— The Little Store Team

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